4. Managing Licenses¶

Acronis Cyber Appliance is licensed for two types of deployments:

• Hybrid cloud. Comes with a 3-year hardware warranty and requires a subscription for Acronis Cyber Backup Cloud. After 3 years, the hardware warranty needs to be renewed for another 1 or 3 years.

  For this deployment type, you will need to install an SPLA license as described in Installing SPLA Licenses.

• Private cloud. Comes with a 3-year license for Acronis Cyber Infrastructure and hardware warranty. After 3 years, both the license and warranty need to be renewed for another 1 or 3 years.

  For this deployment type, you will need to install a license key as described in Installing License Keys.

For more details on licensing options, see https://kb.acronis.com/content/62324.

Acronis Cyber Infrastructure supports the following licensing models for production environments:

• License key. Implementing the provisioning model, keys are time-limited (subscription) or perpetual and grant a certain storage capacity. If a commercial license is already installed, a key augments its expiration date or storage limit.

• Services provider license agreement (SPLA). SPLA implements the pay-as-you-go model: it grants unlimited storage capacity and customers are charged for the actual usage of these resources. With SPLA, Acronis Cyber Infrastructure automatically sends reports to Acronis Cyber Cloud once every four hours. If no reports have been received for two weeks, the license expires. For reports to reach destination, the cluster must be able to access the Acronis datacenter that has been used to enable SPLA. Make sure that TCP port 443 is open.

  Note

  SPLA license is valid for Cloud Partners. If SPLA is enabled, you can connect Backup Gateway only to Acronis Backup Cloud and not to Acronis Backup 12.5 or Acronis Backup Advanced 12.5. To connect Backup Gateway to these products, you will need to use license keys. Furthermore, Acronis Backup Gateway usage is not counted in SPLA in Acronis Cyber Infrastructure. SPLA only counts universal usage that is not related to backup. Backup usage is shown in the Acronis Backup Cloud section of Acronis Cyber Cloud.

You can switch the licensing model at any time:

• Switching from a license key to SPLA terminates the key even if it has not yet expired. Terminated keys cannot be used anymore.
• Switching from SPLA to a license key changes the licensing model to subscription or perpetual. After doing so, ask your service provider to terminate your SPLA by either disabling the Storage application for your account or deleting the account.