5. Managing Licenses

The appliance comes with a three-year license to all its storage space. After three years, you will need to prolong the subscription. Alternatively, you can switch to SPLA licensing and use the appliance with Acronis Data Cloud.

Acronis Software-Defined Infrastructure supports the following licensing models for production environments:

  • License key. Implementing the provisioning model, keys are time-limited (subscription) or perpetual and grant a certain storage capacity. If a commercial license is already installed, a key augments its expiration date or storage limit.
  • Services provider license agreement (SPLA). SPLA implements the pay-as-you-go model: it grants unlimited storage capacity and customers are charged for the actual usage of these resources. With SPLA, Acronis Software-Defined Infrastructure automatically sends reports to Acronis Data Cloud once every four hours. If no reports have been received for two weeks, the license expires.

    Note

    SPLA license is valid for Cloud Partners. If SPLA is enabled, you can connect Backup Gateway only to Acronis Backup Cloud and not to Acronis Backup 12.5 or Acronis Backup Advanced 12.5. To connect ABGW to these products, you will need to use license keys. Furthermore, Acronis Backup Gateway usage is not counted in SPLA in Acronis Software-Defined Infrastructure. SPLA only counts universal usage that is not related to backup. Backup usage is shown in the Acronis Backup Cloud section of Acronis Data Cloud.

You can switch the licensing model at any time:

  • Switching from a license key to SPLA terminates the key even if it has not yet expired. Terminated keys cannot be used anymore.
  • Switching from SPLA to a license key changes the licensing model to subscription or perpetual. After doing so, ask your service provider to terminate your SPLA by either disabling the Storage application for your account or deleting the account.

Important

If a license expires, all write operations to the storage cluster stop until a valid license is installed.