.. _vinfra cluster problem-report:

vinfra cluster problem-report
-----------------------------

Generate and send a problem report:

:: 

   usage: vinfra cluster problem-report [--email <email>]
                                        [--description <description>] [--send]

``--email <email>``
   Contact email address

``--description <description>``
   Problem description

``--send``
   Generate the problem report archive and send it to the technical support team

Example:

::

   # vinfra cluster problem-report --email test@example.com --description "Test report" --send
   +---------+--------------------------------------+
   | Field   | Value                                |
   +---------+--------------------------------------+
   | task_id | 8bcfb92f-f02b-4de8-8e44-3426047630e3 |
   +---------+--------------------------------------+

This commands creates a task to send a problem report with the description "Test report" to the technical support team and use test@example.com as a reply-to address. Note the problem report ID in the task details. You will need to mention it in the support ticket.

Task outcome:

::

   +---------+---------------------------------------------------------------------------+
   | Field   | Value                                                                     |
   +---------+---------------------------------------------------------------------------+
   | details |                                                                           |
   | name    | backend.presentation.reports.tasks.ReportProblemTask                      |
   | result  | id: '1001923113'                                                          |
   |         | path: /var/cache/problem-reports/report-2018-12-10T15:33:23.391329.tar.gz |
   | state   | success                                                                   |
   | task_id | 37d5c13a-001c-4789-8242-96825a17deda                                      |
   +---------+---------------------------------------------------------------------------+