4. Managing licenses¶

Acronis Cyber Appliance is licensed for two types of deployments:

• Hybrid cloud. Comes with a 3-year hardware warranty and requires a subscription for Acronis Cyber Backup Cloud. After 3 years, the hardware warranty needs to be renewed for another 1 or 3 years.

  For this deployment type, you will need to install an SPLA license, as described in Installing SPLA licenses.

• Private cloud. Comes with a 3-year license for Acronis Cyber Infrastructure and hardware warranty. After 3 years, both the license and warranty need to be renewed for another 1 or 3 years.

  For this deployment type, you will need to install a license key, as described in Installing license keys.

For more details on licensing options, see https://kb.acronis.com/content/62324.

Acronis Cyber Infrastructure supports the following licensing models for production environments:

• License key. Implementing the provisioning model, keys are time-limited (subscription) or perpetual and grant a certain storage capacity. If a commercial license is already installed, a key augments its expiration date or storage limit.

• Services provider license agreement (SPLA). The SPLA implements a pay-as-you-go model: it grants unlimited storage capacity and customers are charged for their actual usage of these resources. With an SPLA, Acronis Cyber Infrastructure automatically sends reports to Acronis Cyber Cloud once every four hours. The license is displayed with the expiration date of two weeks, which counts from the last sent report and is prolonged after each report. If no reports have been received for two weeks, the license expires. For reports to reach their destination, the cluster must be able to access the Acronis datacenter that has been used to enable the SPLA. Make sure that TCP port 443 is open.

  Note

  An SPLA license is valid for Cloud Partners. If an SPLA is enabled, you can connect Backup Gateway only to Acronis Cyber Backup Cloud and not to Acronis Cyber Backup. To connect Backup Gateway to these products, you will need to use license keys. Furthermore, Acronis Backup Gateway usage is not counted in the SPLA in Acronis Cyber Infrastructure. The SPLA only counts universal usage that is not related to backup. Backup usage is shown in the Acronis Cyber Backup Cloud section of Acronis Cyber Cloud.

You can switch the licensing model at any time:

• Switching the licensing mode (for example, from a license key to an SPLA, or from a subscription to perpetual) terminates the previously used key even if it has not yet expired. Terminated keys cannot be used again.
• Switching from an SPLA to a license key changes the licensing model to subscription or perpetual. After doing so, ask your service provider to terminate your SPLA by either disabling the Acronis Cyber Infrastructure application for your account or deleting the account.