.. _Sending Problem Reports: Sending Problem Reports ----------------------- To send a problem report to the technical support team, do the following: #. On any screen, click the user icon in the top right corner and select **Report a problem**. .. only:: ac .. image:: /images/stor_image86_1_ac.png :align: center :class: align-center .. only:: vz .. image:: /images/stor_image86_1_vz.png :align: center :class: align-center #. Enter your contact email and a problem description and click **Generate and send**. .. only:: ac .. image:: /images/stor_image86_2_ac.png :align: center :class: align-center .. only:: vz .. image:: /images/stor_image86_2_vz.png :align: center :class: align-center The problem report will be generated and assigned an ID. Make sure to mention this ID in the support ticket.