Managing cloud registrations

Cloud registration connects your Acronis Cyber Frame cluster to Acronis Cyber Protect Cloud.

This integration enables:

Delivery of protected infrastructure bundles
License provisioning through the primary registration
Synchronization of tenants and usage reporting
Integration with Acronis services, including Single Sign-On (SSO)

After registration, the cluster appears in Acronis Cyber Protect Cloud as a location and can be managed in both portals. For details on managing locations, refer to the Partner Administrator Guide.

Registration model

An Acronis Cyber Frame cluster is registered in Acronis Cyber Protect Cloud under an Acronis partner account.

The cluster supports multiple registrations in different data centers.

The first registration becomes primary.
The primary registration provides the license for the cluster.
The primary registration cannot be removed from the admin panel.
Additional registrations can be added and removed.

Each registration is managed independently and has its own connection status.

After registration, partner's tenants from Acronis Cyber Protect Cloud are automatically integrated as projects inside the Cyber Frame domain with their own resources, quotas, and billing.

Registration method

Acronis Cyber Frame supports registering the cluster in Acronis Cyber Protect Cloud using browser-based authentication (OAuth).

When you start registration, a new browser tab opens redirecting to Acronis Cyber Protect Cloud, and you are prompted to sign in, unless you already have an active session. If you are already signed in to Acronis Cyber Protect Cloud, the registration is completed without additional input and the result is returned to the admin panel.

This method does not require manual entry of credentials in Acronis Cyber Frame.

Post-registration steps

Once you register the cluster in Acronis Cyber Protect Cloud, you need to complete the following steps to fully configure the cluster:

Deploy the compute service, as described in Creating the compute cluster.
Install the billing metering compute add-on service, as described in Using metering for compute resources.
Enable access to the self-service portal, as described in Providing access to the self-service portal.
Add a public self-service URL, as described below.

Limitations

You cannot delete the primary registration.

Prerequisites

The storage cluster must be healthy.
Internet access must be available from the admin panel.

To register the cluster

Admin panel

Go to the Settings > Cloud registration screen and click Add registration.
In the Add cloud registration window, specify the Acronis data center URL where you want to register your cluster. For example: https://cloud.acronis.com.
Click Add. A browser window for activation will open, where you will be able to provide the credentials of your partner account in Acronis Cyber Protect Cloud and activate the registration.
Wait for registration to complete.

After successful registration, the first registration becomes primary and its connection status changes to Healthy.

In the cloud management portal, the registered cluster appears on the Settings > Locations screen.

Command-line interface

Use the following command:

vinfra cluster registration create [--name <registration-name>] <dc-url>

<dc-url>: Data center URL
--name <registration-name>: Optional registration name

For example, to register your cluster in the cloud.acronis.com data center, run:

# vinfra cluster registration create https://cloud.acronis.com

You can check that the cloud registration is successfully created in the vinfra cluster registration list output:

# vinfra cluster registration list
+---------------+---------------------------+------------+-------------------+
| id            | dc_url                    | is_primary | connection_status |
+---------------+---------------------------+------------+-------------------+
| c8939302<...> | https://cloud.acronis.com | True       | healthy           |
+---------------+---------------------------+------------+-------------------+

To add a public self-service URL

Admin panel

On the Settings > Cloud registration screen, click the add a public self-service URL link.
In the Add public self-service URL window, specify the public URL of your self-service portal. For example: https://my.self-service.portal.com:8800.

The URL must be accessible from the Internet and secured with a valid SSL certificate.
Click Add.

Command-line interface

Use the following command:

vinfra cluster registration configuration set [--ssp-url <ssp-url>]

--ssp-url <ssp-url>: Self-service portal URL

For example, to set the self-service portal URL to my.self-service.portal.com:8800, run:

# vinfra cluster registration configuration set --ssp-url https://my.self-service.portal.com:8800

You can check the self-service portal URL in the vinfra cluster registration configuration show output:

# vinfra cluster registration configuration show
+------------+------------------------------------+
| Field      | Value                              |
+------------+------------------------------------+
| ssp_url    | https://my.self-service.portal.com |
| updated_at | 2026-03-18T15:18:43.164518         |
+------------+------------------------------------+

To test the cluster connection

Admin panel

On the Settings > Cloud registration screen, click the required registration.
On the registration right pane, click Test connection.
The connection status will be updated accordingly.

Command-line interface

Use the following command:

vinfra cluster registration test-connection <registration>

<registration>: Registration ID

For example, to test connection of the registration with the ID c8939302-23bc-483a-99ee-5c6814434279, run:

# vinfra cluster registration test-connection c8939302-23bc-483a-99ee-5c6814434279

You can check the connection status in the vinfra cluster registration show output:

# vinfra cluster registration show c8939302-23bc-483a-99ee-5c6814434279
+-------------------+--------------------------------------+
| Field             | Value                                |
+-------------------+--------------------------------------+
| connection_status | healthy                              |
| created_at        | 2026-03-17T16:46:23.618586+00:00     |
| dc_url            | https://cloud.acronis.com/           |
| id                | c8939302-23bc-483a-99ee-5c6814434279 |
| is_primary        | True                                 |
| partner_name      | Acronis                              |
| updated_at        | 2026-03-17T16:46:40.604086+00:00     |
| user_code         |                                      |
| verification_url  |                                      |
+-------------------+--------------------------------------+

To delete a registration

Admin panel

On the Settings > Cloud registration screen, click the required registration.
On the registration right pane, click Delete.

Unregistering the cluster permanently removes all Acronis-managed users and tenants.
In the confirmation window, click Delete.

Command-line interface

Use the following command:

vinfra cluster registration delete [--force] <registration>

<registration>: Registration ID
--force: Forcibly delete the primary registration

For example, to delete the registration with the ID c8939302-23bc-483a-99ee-5c6814434279, run:

# vinfra cluster registration delete c8939302-23bc-483a-99ee-5c6814434279