Release notes for Acronis Backup Cloud

Release date: December 14, 2016

Overview

With this update, the Acronis flagship backup product improves the overall stability and addresses the issues found in the previous releases.

Components affected

• Account Management Server (build #768)
• Management Console (build #6129)
• Backup Management Server (build #3917)
• Agent (build #3917)

Fixed issues

This section describes issues that have been fixed in this update.

• [ABR-115001] Error 404 appears after clicking Bootable media on the Maintenance page (/errors/50x.html).
• Several important stability and performance issues.

Known issues

This section describes issues that are currently known and provides solutions to avoid the issues where possible.

• [ABR-90181] Deleting archives of virtual machines and applications from the cloud storage fails. The following error appears: "Failed to lock the file."
• [ABR-104293] A virtual machine run from a backup of a physical machine is not bootable if the backup contains logical volumes managed by LDM (in Windows) or LVM (in Linux).
• [ABR-104004] In the preview of contacts from a Microsoft Exchange Server data backup, the Business address field shows duplicated full name and sometimes "FAX".
• [ABR-103714] Volume letters shown in the web interface may be incorrect when browsing files and folders inside a disk-level backup of a virtual machine. As a result, file recovery to the original location does not work.
• [ABR-103367] Installation of Agent for Linux on a Windows Azure virtual machine running CentOS 7.0 and Red Hat Enterprise Linux 7.2 is shown as failed ("Failed to install the required packages by using YUM."), while in fact it completes successfully and the installed Agent for Linux works properly.
• [ABR-102994] Backing up an ESXi host configuration to the cloud storage fails. The following error appears: "Failed to create a backup archive."

  Solution: Back up to any other supported location, i.e. to a local or a network folder.

• [ABR-101504] In some cases, it is not possible to browse individual files or volumes when selecting the backup source.

  Solution: Refresh the backup console by pressing F5.

• [ABR-88247] Search by device name on the Activities tab is case-sensitive.
• [ABR-85622] Downloading files from the cloud storage is slow.
• [ABR-83155] The backup progress is shown incorrectly when the folder selected to back up contains more than 200 subfolders.
• It is not possible to use the same Office 365 global administrator credentials for two different Customer groups.
• [ABR-107127] It is not possible to recover an entire mailbox by using the Backups tab.
• [ABR-72306] A machine with Agent for Office 365 installed is shown on the All devices tab, even if Agent for Windows is not installed on that machine.
• Sometimes the backup contents (email messages, contacts) are sorted incorrectly.
• [ABR-107490] The Bytes saved field in the backup activity details shows values without compression, for Office 365 mailboxes.